Success Within - 2017

Create Successful Motivation at Work

By Payal Nanjiani

A couple of days back a client of mine invited me over for tea to coach her in team motivation. She had been promoted as a leader of a team of ten members reporting directly to her. During our conversation I asked her, “How's the leader doing?" Without any shine in her eyes she said “it's going OK. The work is nice and I am excited for this project but..."

There was a long pause. She felt her team members are disinterested and demotivated. The result being her department would start going downhill and this may mean her replacement. I asked her to relax and suggested her to go in for two simple and inexpensive strategies to be successful with her team.

Give them Vitamin M for Motivation
Give MBW a try

She quickly interrupted and said, “I think you mean BMW, and how is that connected with my Success? And which pharmacy am I going to get the Vitamin M from?"

Like my client, many of you may be wondering what Vitamin M and MBW are about? For any of us who have staff reporting to us, we need to have these two strategies with us.

The Vitamin M, I explained to her, is a Motivation Vitamin, made up of the following ingredients:

Value: Each employee you have hired is an individual human being before being your employee. If every employee is the other employee's strength and is valued for their skills, you can make magic with them. They are your most important assets.

Innovation: Everyone gets bored with routine tasks. Encourage your employees to think and come up with ideas. This will keep them active in their minds.

Training: Every employee who joins you wants to be successful. Providing ample training opportunities helps them derive a growth plan for themselves. Once upon a time, a very strong woodcutter asked a timber merchant for a job and he got it. The pay and work conditions were very good. The woodcutter was determined to do his best. He had his axe with him and on the first day the woodcutter cut 18 trees. The boss was happy. The woodcutter tried harder the following days, but could bring only 15 trees the next day and 10 trees the following day. Feeling dejected, he went to his boss. His boss asked him, “When was the last time you sharpened your axe?" “Sharpen? I had no time to sharpen my axe. I have been busy trying to cut trees..."

Accentuate the positive: Put your attention on all the right things your employee is doing. What you focus on will grow. Put a lot of attention when your employee does what you ask them to do and performs the task well.

Motivate yourself first: Now here is where Karma takes a role. As you sow, so shall you reap. If you feel happy, positive, enthusiastic about a project, the team will follow.

There was a farmer who sold a pound of butter to the baker. One day the baker decided to weigh the butter to see if he was getting a pound and he found that he was not. This angered him and he took the farmer to court. The judge asked the farmer if he was using any measure. The farmer replied, “I am primitive. I don't have a proper measure, but I do have a scale." The judge asked, “Then how do you weigh the butter?" The farmer replied “Your Honor, long before the baker started buying butter from me, I have been buying a pound loaf of bread from him. Every day when the baker brings the bread, I put it on the scale and give him the same weight in butter. If anyone is to be blamed, it is the baker." Moral of the story- We get back in life what we give to others. Motivate yourself to keep your team motivated.

Incentives: Incentives are not always monetary. Employees look for recognition, growth, etc.

News sharing: Keep your employees well informed about the company happenings.

Many of us in reality are doing some or most of the above. But it's not what we do but how we do that has the effect. Most of us take care of this vitamin, sit back and relax. We forget the same medicine will not work for all illnesses. Analyzing the symptoms of an illness and treating accordingly is the key towards its success.

Look around for symptoms in your team and then use the vitamin dosage accordingly. For this, one needs to proceed with MBW- Management by Wandering.

A manager/leader has to do things effectively and efficiently. One of the important tools for this is what I call – “Management by Wandering." If you do not wander around, you will be left wondering around.

Remember your team will not approach you. If you are sitting in a cozy cubicle, with your eyes on the computer, you will surely succeed in warming up the chair. Problems are where people are, your cubicle does not have people.

MBW is a powerful motivation technique as it allows you to be with your team at their level, know their concerns and suggestions, and connect with them. It's the start of two-way communication.

Though in this new millennium these techniques will be successful, be alert for Gen Z. The Gen Z employee will be more relaxed and carefree, will be more loyal to self than company, and their needs will rise above the stock market and insurance. All the other motivation techniques may fade out but vitamin and MBW will remain also effective with Gen Z. Because it's only through MBW that you will always be aware of the changing needs of your team.

As is said in Bhagwat Gita, “Because, whatever noble persons do, others follow. Whatever standard they set up, the world follows." (3.21)